Plumbing Kaki Solution
Privacy Policy
Privacy Policy – Plumbing Kaki Solution
Plumbing Kaki Solution (“we,” “our,” or “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data in accordance with the Personal Data Protection Act (PDPA) of Singapore.
By engaging our services, visiting our website, or contacting us via phone, email, or WhatsApp, you agree to the terms of this Policy.
Collection of Personal Data
We generally do not collect your personal data unless:
(a) You provide it to us voluntarily, either directly or through an authorised representative, after being informed of the purpose and giving consent; or
(b) The collection and use of personal data without consent is permitted or required by law.
We will seek your consent before collecting additional personal data or using it for purposes not previously notified—unless permitted by law.
Use of Personal Data
We may collect and use your personal data for any or all of the following purposes:
– Providing plumbing services requested by you
– Verifying your identity and service location
– Responding to enquiries, service requests, feedback, or complaints
– Managing your relationship with us
– Processing payments, invoices, or credit transactions
– Complying with legal, regulatory, or law enforcement requirements
– Sharing necessary details with our licensed plumbers or service partners
– Improving our website, services, and customer experience
– Sending updates related to your service request or appointment
– Monitoring website traffic and performance via cookies (if any)
Disclosure of Data
We may disclose your personal data to:
– Our licensed plumbers and technicians
– Third-party service providers (e.g., payment processors, IT support)
– Governmental or regulatory authorities, when required by law
– Any other parties you have authorised us to share your data with
We do not sell, rent, or misuse your personal data.
We do not sell or rent your personal data to any third parties.
Consent & Withdrawal
By using our services or communicating with us, you consent to the collection, use, and disclosure of your personal data as described in this Policy.
You may withdraw your consent at any time by contacting us:
📞 Phone: +65 8226 1706
Please note that withdrawing consent may affect our ability to provide certain services.
Protection of Personal Data
We take reasonable precautions to protect your personal data, including:
– Secure storage systems
– Access controls and encryption
– Regular system updates and monitoring
– Limiting access to authorised personnel only
While no method of transmission or storage is 100% secure, we continuously improve our safeguards.
Access & Correction
You may request access to your personal data or ask for corrections by contacting us. A small administrative fee may apply for access requests.
Retention of Personal Data
We retain your personal data only as long as necessary for:
– Service delivery
– Legal or regulatory compliance
– Business or operational purposes
Once no longer needed, your data will be securely deleted or anonymised.
Transfers Outside Singapore
We generally do not transfer your data overseas. If required, we will seek your consent and ensure adequate protection measures are in place.
Cookies & Website Analytics
Our website may use cookies to enhance user experience and gather traffic data. These cookies do not collect personal data unless you voluntarily provide it. You may disable cookies in your browser settings.
Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website. Continued use of our services indicates your acceptance of any changes.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
📞 Phone: +65 8226 1706
🌐 Website:https://fastplumbersg.com/contact-us/